PT
Peter T
1 reviews | Active since Mar 2009
08 Jul 2024, 06:27
Non-existent Luno support
I logged request #*** with Luno support and waited, more than a day later they just closed my request without any feedback or comments.
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
08 Jul 2024, 08:26Hi Peter,
We're sorry to hear about your experience.
We've looked into this for you and can see that you had more than one ticket open regarding the same concern therefore, we confirm that we responded to only one of them.
If you have any further questions regarding this, feel free to respond to the message you received on the ticket and we'll ensure you're further assisted.
I appreciate your understanding.
^CP
We're sorry to hear about your experience.
We've looked into this for you and can see that you had more than one ticket open regarding the same concern therefore, we confirm that we responded to only one of them.
If you have any further questions regarding this, feel free to respond to the message you received on the ticket and we'll ensure you're further assisted.
I appreciate your understanding.
^CP
Luno's reply08 Jul 2024, 08:26
Official
Hi Peter,
We're sorry to hear about your experience.
We've looked into this for you and can see that you had more than one ticket open regarding the same concern therefore, we confirm that we responded to only one of them.
If you have any further questions regarding this, feel free to respond to the message you received on the ticket and we'll ensure you're further assisted.
I appreciate your understanding.
^CP
We're sorry to hear about your experience.
We've looked into this for you and can see that you had more than one ticket open regarding the same concern therefore, we confirm that we responded to only one of them.
If you have any further questions regarding this, feel free to respond to the message you received on the ticket and we'll ensure you're further assisted.
I appreciate your understanding.
^CP