No help from Luno

LUNO cannot be trusted - no accountability or resolution from wallet theft My husband’s phone was recently ******. His FNB bank accounts were hacked and accessed, so was his LUNO Wallet. After FNB’s ***** department investigated the incident the results in their findings lead them to reimburse the money (no questions asked) within 24 hours! Brilliant service from FNB. However Luno have not shown any care or concern AT ALL. My husband’s wallet was depleted in full and LUNO are doing NOTHING about it. Surely such a bug corporate such as Luno would have insurance against ***** and be able to replenish my husband Shaun’s wallet with the amount that the thefts stole? I will not stop with the messages, emails, reviews etc until this is offered. I will gladly retract/delete any reviews/posts,etc once this has been actioned.

Please Luno do what is right and help us.