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Angelique R
1 reviews | Active since Feb 2024
28 Feb 2024, 19:26
No assistance since September 2022!
In September 2022 my father asked Luno to freeze his Luno account as he was a victim off a **** and this person gained access to his passwords.
After everthing was changed I requested Luno to please help me by refunding the R22 000 in my Luno account. I send them proof that I made the payment and all the information they requested. As of today their response is , they are waiting on my bank. I asked for them to send me the request they send my bank so I can send it from my side. No response. This is more than a year already with no assistance.
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Angelique R's updateReviewer Update
29 Feb 2024, 05:58There is 25 emails between yourself and my father. So he has been emailin you for more than a year!!!!! And what is the most disgusting is he is a pensioner. He doesnt have money just laying around. I have been managing the correspondence with him. This seems like just something Luno does if I look at all the review. But dont wory the his meeting with a lawyer is tomorrow.
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Angelique R's update29 Feb 2024, 05:58
Reviewer Update
There is 25 emails between yourself and my father. So he has been emailin you for more than a year!!!!! And what is the most disgusting is he is a pensioner. He doesnt have money just laying around. I have been managing the correspondence with him. This seems like just something Luno does if I look at all the review. But dont wory the his meeting with a lawyer is tomorrow.