AR
Amore R
1 reviews | Active since Feb 2022
02 Feb 2022, 19:39
Need Help
I am new on Luno with no knowledge on how to trade...I got guidance from a person called JamieLeeKings saying she's a Luno expert and that she will get 10% from the profits I make. She helped me trade through a Luno broker and once the trade was completed she told me I have to pay a fee of R4000 before my profits can be released to my Luno wallet. Is this true? Am I being ****med. I've sent emails with no response.
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Replies (1)
Luno's replyOfficial
03 Feb 2022, 08:04Hi Amore,
We're sincerely sorry to hear about your experience.
It's important to note that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme.Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
It's also important to note that we'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit or transact.
We've received your support query and we've since provided you with further correspondence. Please feel free to attach any further concerns you may have, within the support ticket and we'll further inform you.
Thanks for your understanding.
^CP
We're sincerely sorry to hear about your experience.
It's important to note that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme.Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
It's also important to note that we'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
- ***
- ***
- ***
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit or transact.
We've received your support query and we've since provided you with further correspondence. Please feel free to attach any further concerns you may have, within the support ticket and we'll further inform you.
Thanks for your understanding.
^CP
Luno's reply03 Feb 2022, 08:04
Official
Hi Amore,
We're sincerely sorry to hear about your experience.
It's important to note that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme.Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
It's also important to note that we'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit or transact.
We've received your support query and we've since provided you with further correspondence. Please feel free to attach any further concerns you may have, within the support ticket and we'll further inform you.
Thanks for your understanding.
^CP
We're sincerely sorry to hear about your experience.
It's important to note that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme.Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
It's also important to note that we'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
- ***
- ***
- ***
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit or transact.
We've received your support query and we've since provided you with further correspondence. Please feel free to attach any further concerns you may have, within the support ticket and we'll further inform you.
Thanks for your understanding.
^CP