My name is Johannes Victor Botha and my email johannesvictorbotha@gmail

Hi Johannes, 

Thanks so much for your rating.

For security reasons, we'd like to suggest that you do not include your personal details in the review. 

We're able to see that you've contacted our support team, and we'll ensure that you're further assisted accordingly. 

Should you have any other questions or concerns, we'll gladly help you. 

Thanks for your patience and understanding while we work to resolve your query.

^CP