GH
GUGUZILE H
1 reviews | Active since Apr 2024
06 Feb 2025, 21:43
my money have been held for 8 months
foolow up regarding my money that have been held for 8 months after summitiing all documents and the sender bank account confirmtion that is showing the transaction that was done from their bank account to my Luno account so that they can be able to reverse the money back to the sender they received the information and stop responding to me please can someone help me with this people on how i can get my R104,000.00 please i am really in throuble because of this money
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GUGUZILE H's updateReviewer Update
09 Feb 2025, 19:17folow up regarding my money that have been held for more than 11 months now with luno after summitiing all documents and the sender bank statement which is showing the transaction that was done from their bank account to my Luno account so that they can be able to reverse the money back to the sender they received the information and stop responding to me again please can someone help me with this people on how i can get back R104,000.00 reverse back to the account please i am really in throuble because of this money i have an open case with the sender she thinks i took the money and i am giving her stories please Luno resend back the money to sender is been more than 11 months now and no one should trust this people they are not legit
GH
GUGUZILE H's update09 Feb 2025, 19:17
Reviewer Update
folow up regarding my money that have been held for more than 11 months now with luno after summitiing all documents and the sender bank statement which is showing the transaction that was done from their bank account to my Luno account so that they can be able to reverse the money back to the sender they received the information and stop responding to me again please can someone help me with this people on how i can get back R104,000.00 reverse back to the account please i am really in throuble because of this money i have an open case with the sender she thinks i took the money and i am giving her stories please Luno resend back the money to sender is been more than 11 months now and no one should trust this people they are not legit
Luno's replyOfficial
17 Feb 2025, 16:06Hi Guguzile, I’m truly sorry for the delay in resolving your query. Your query has been escalated to our specialised team. Our support team will provide you with an update as soon as they get back to us.Rest assured, we’re constantly following up with them to ensure that your query gets resolved as soon as possible.Thanks so much for your patience thus far. We’ll be in touch with you as soon as we have an update. ^MF
Luno's reply17 Feb 2025, 16:06
Official
Hi Guguzile, I’m truly sorry for the delay in resolving your query. Your query has been escalated to our specialised team. Our support team will provide you with an update as soon as they get back to us.Rest assured, we’re constantly following up with them to ensure that your query gets resolved as soon as possible.Thanks so much for your patience thus far. We’ll be in touch with you as soon as we have an update. ^MF