DJ
Danny J
1 reviews | Active since Apr 2020
22 Apr 2021, 18:18
My Luno account hacked everything taken from me
I have a Bitcoin account with Luno. Last night I went into my app and found my balances were all at zero after having R13300 on my account. It was clear my account had been compromised and my Bitcoin transferred to a different wallet. I reported this morning but Luno not able to advise why abs how this could have happened. Be careful with online sites
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Luno's replyOfficial
26 Apr 2021, 07:24Hello Danny,
We are sorry to hear of your experience.
We have located your ticket and a specialised member of our support team will be in touch telephonically as soon as possible to assist.
^TP
We are sorry to hear of your experience.
We have located your ticket and a specialised member of our support team will be in touch telephonically as soon as possible to assist.
^TP
Luno's reply26 Apr 2021, 07:24
Official
Hello Danny,
We are sorry to hear of your experience.
We have located your ticket and a specialised member of our support team will be in touch telephonically as soon as possible to assist.
^TP
We are sorry to hear of your experience.
We have located your ticket and a specialised member of our support team will be in touch telephonically as soon as possible to assist.
^TP