FS
Fortunate S
1 reviews | Active since Jul 2010
17 Feb 2021, 17:52
Money disappeared in LUNO no response from support
Luno support not responding to emails and it is the only way of contacting them. A week ago all my funds in LUNO disappeared, my profile is completely wiped off no history or any records it's like it's a new account. I have money in the account and it just disappeared.
I have been writing emails to their support for a week and there is no response.
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
22 Feb 2021, 06:47Hi Fortunate,
We are sorry to hear that this has been your experience.
Please provide us with the ticket reference number you were given so that we can follow up on the delay for you.
^GL
We are sorry to hear that this has been your experience.
Please provide us with the ticket reference number you were given so that we can follow up on the delay for you.
^GL
Luno's reply22 Feb 2021, 06:47
Official
Hi Fortunate,
We are sorry to hear that this has been your experience.
Please provide us with the ticket reference number you were given so that we can follow up on the delay for you.
^GL
We are sorry to hear that this has been your experience.
Please provide us with the ticket reference number you were given so that we can follow up on the delay for you.
^GL