CM
Christabel M
1 reviews | Active since Nov 2021
16 Dec 2021, 12:28
Luno(STB)
Hello Peter I have a problem with Luno(STB) I invested money on the platform where I used my capitec account to do the transfers they have been telling me to pay fees and when I pay them they tell me to pay another one and it continues like that I need assistance this is the reference number BX52JQN37 and BX273FMQ3
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
16 Dec 2021, 13:33Hi Christabel,
What you have shared above makes it sound as though you are being contacted by someone promising unrealistic returns. Always remember that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme. Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
If you’ve sent funds from your Luno account to a third-party organisation, trading, or investment scheme, and you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened so that we can help you investigate further.
Please share all the details of your experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40 We don't want anything like this to happen to you again, so if you'd like more information about keeping your account secure and educating yourself regarding ****s in the cryptocurrency industry, visit our Help Centre here: https://www.luno.com/help/categories/***
Thank you.
What you have shared above makes it sound as though you are being contacted by someone promising unrealistic returns. Always remember that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme. Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
If you’ve sent funds from your Luno account to a third-party organisation, trading, or investment scheme, and you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened so that we can help you investigate further.
Please share all the details of your experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40 We don't want anything like this to happen to you again, so if you'd like more information about keeping your account secure and educating yourself regarding ****s in the cryptocurrency industry, visit our Help Centre here: https://www.luno.com/help/categories/***
Thank you.
Best regards,
Luno's reply16 Dec 2021, 13:33
Official
Hi Christabel,
What you have shared above makes it sound as though you are being contacted by someone promising unrealistic returns. Always remember that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme. Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
If you’ve sent funds from your Luno account to a third-party organisation, trading, or investment scheme, and you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened so that we can help you investigate further.
Please share all the details of your experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40 We don't want anything like this to happen to you again, so if you'd like more information about keeping your account secure and educating yourself regarding ****s in the cryptocurrency industry, visit our Help Centre here: https://www.luno.com/help/categories/***
Thank you.
What you have shared above makes it sound as though you are being contacted by someone promising unrealistic returns. Always remember that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme. Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
If you’ve sent funds from your Luno account to a third-party organisation, trading, or investment scheme, and you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened so that we can help you investigate further.
Please share all the details of your experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40 We don't want anything like this to happen to you again, so if you'd like more information about keeping your account secure and educating yourself regarding ****s in the cryptocurrency industry, visit our Help Centre here: https://www.luno.com/help/categories/***
Thank you.
Best regards,