GJ
George J
1 reviews | Active since Feb 2024
13 Jul 2025, 02:57
Luno’s Support Sucks
I have been experiencing technical difficulties for four days now and Lino’s Technical Support is pathetic. They hide behind a Bot called Toshi. Had anyone else experienced a similar problem with trying to use their “Withdrawal” option?
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Luno's replyOfficial
13 Jul 2025, 08:27Hi George, we value your feedback and genuinely care about resolving any issues you may have. We're also awaiting feedback on our emails sent on 12 June 2025. Please contact us at https://guide.luno.com/hc/requests/new with more details on this issue and refer to ticket number #***, and our support team will be happy to assist with resolving this matter! ^EM
Best regards,
Luno's reply13 Jul 2025, 08:27
Official
Hi George, we value your feedback and genuinely care about resolving any issues you may have. We're also awaiting feedback on our emails sent on 12 June 2025. Please contact us at https://guide.luno.com/hc/requests/new with more details on this issue and refer to ticket number #***, and our support team will be happy to assist with resolving this matter! ^EM
Best regards,