WM
Wendy M
1 reviews | Active since Jan 2018
06 Jun 2024, 12:22
Luno Withdrawal fee
Kindly I need clarity on the Luno withdrawal fee? Do I pay it upfront before I get my profit made or what... kindly explain. Thanks in advance
Helpful (0)
Replies (3)0
Replies (3)
Luno's replyOfficial
06 Jun 2024, 14:52Hi Wendy,
We're sincerely sorry to hear about your experience and we thank you for bringing this to our attention.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
- ***
- ***
- ***
- @engage.luno.com
- @announcement.luno.com
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and X - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links:
- Facebook: Luno
- Instagram: @luno_global
- X: @LunoGlobal
We also have the X account @LunoHelp.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch.
If you have any questions or concerns, feel free to contact us at https://t.co/dvxz6VSgjU. We'll ensure you're further informed.
^CP
We're sincerely sorry to hear about your experience and we thank you for bringing this to our attention.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
- ***
- ***
- ***
- @engage.luno.com
- @announcement.luno.com
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and X - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links:
- Facebook: Luno
- Instagram: @luno_global
- X: @LunoGlobal
We also have the X account @LunoHelp.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch.
If you have any questions or concerns, feel free to contact us at https://t.co/dvxz6VSgjU. We'll ensure you're further informed.
^CP
Best regards,
Luno's reply06 Jun 2024, 14:52
Official
Hi Wendy,
We're sincerely sorry to hear about your experience and we thank you for bringing this to our attention.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
- ***
- ***
- ***
- @engage.luno.com
- @announcement.luno.com
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and X - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links:
- Facebook: Luno
- Instagram: @luno_global
- X: @LunoGlobal
We also have the X account @LunoHelp.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch.
If you have any questions or concerns, feel free to contact us at https://t.co/dvxz6VSgjU. We'll ensure you're further informed.
^CP
We're sincerely sorry to hear about your experience and we thank you for bringing this to our attention.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:
- ***
- ***
- ***
- @engage.luno.com
- @announcement.luno.com
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and X - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links:
- Facebook: Luno
- Instagram: @luno_global
- X: @LunoGlobal
We also have the X account @LunoHelp.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch.
If you have any questions or concerns, feel free to contact us at https://t.co/dvxz6VSgjU. We'll ensure you're further informed.
^CP
Best regards,
WM
Wendy M's updateReviewer Update
06 Jun 2024, 17:42Thank you kindly well explained and others will be assisted also..
WM
Wendy M's update06 Jun 2024, 17:42
Reviewer Update
Thank you kindly well explained and others will be assisted also..
Luno's replyOfficial
06 Jun 2024, 21:41Hi Wendy, thanks for taking the time to review us. At Luno we don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media. I can confirm that the person you have been in contact with does not work for Luno.
If you're concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened.
There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail, or Yahoo. If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
We have a number of useful articles in our Help Centre, which will help you identify if the scheme you want to invest in is legitimate or not. You can read more on the ‘Keeping my money safe from ****s’ section - https://www.luno.com/help/categories/***.
We'd like to get more information regarding this so that we can investigate further. Please contact us at https://t.co/dvxz6VSgjU so that our support team can investigate and work on resolving this for you. ^MF
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media. I can confirm that the person you have been in contact with does not work for Luno.
If you're concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened.
There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail, or Yahoo. If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
We have a number of useful articles in our Help Centre, which will help you identify if the scheme you want to invest in is legitimate or not. You can read more on the ‘Keeping my money safe from ****s’ section - https://www.luno.com/help/categories/***.
We'd like to get more information regarding this so that we can investigate further. Please contact us at https://t.co/dvxz6VSgjU so that our support team can investigate and work on resolving this for you. ^MF
Best regards,
Luno's reply06 Jun 2024, 21:41
Official
Hi Wendy, thanks for taking the time to review us. At Luno we don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media. I can confirm that the person you have been in contact with does not work for Luno.
If you're concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened.
There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail, or Yahoo. If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
We have a number of useful articles in our Help Centre, which will help you identify if the scheme you want to invest in is legitimate or not. You can read more on the ‘Keeping my money safe from ****s’ section - https://www.luno.com/help/categories/***.
We'd like to get more information regarding this so that we can investigate further. Please contact us at https://t.co/dvxz6VSgjU so that our support team can investigate and work on resolving this for you. ^MF
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media. I can confirm that the person you have been in contact with does not work for Luno.
If you're concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened.
There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail, or Yahoo. If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here.
We have a number of useful articles in our Help Centre, which will help you identify if the scheme you want to invest in is legitimate or not. You can read more on the ‘Keeping my money safe from ****s’ section - https://www.luno.com/help/categories/***.
We'd like to get more information regarding this so that we can investigate further. Please contact us at https://t.co/dvxz6VSgjU so that our support team can investigate and work on resolving this for you. ^MF
Best regards,