DR
Dylan R

1 reviews | Active since May 2022

20 May 2022, 13:51

Luno unauthorised withdrawal

Luno has put a hold on my account due to FNB being FNB and now they’ve allowed 15k to randomly leave my Luno wallet that has a hold on it? Luno what are you doing?! Reverse the withdrawal it wasn’t authorised.

0
Replies (1)
Luno
Luno's reply20 May 2022, 14:24
Official
Hi Dylan, 

We're sorry to hear about your experience. 

We can confirm that your concern is currently being looked into by a specialised team and they will respond to you accordingly with feedback. 

We truly appreciate your patience while we work to resolve this matter. 

^CP