Luno Terrible Support

Item: Luno
Rating: 1
Author: Mike W

I have been unable to open Luno exchange or log in on my desktop for months. I have tried several ways to contact them without success. No response to emails or their help desk. Terrible service from them

Helpful (0)

Replies (2)

Luno's replyOfficial

13 Mar 2024, 15:04

Hi Michael,

We're very sorry to note your review.

We've taken a look and note that you have contacted us once earlier today. Our support team should be attending to you soon to assist you with the issue that you're experiencing with the exchange.

Our sincere apologies for any frustration caused.

Best regards,

Luno's reply13 Mar 2024, 15:04

Official

Best regards,

Mike W's updateReviewer Update

02 Apr 2024, 09:27

It has been three weeks since you promised that someone would contact me to resolve this issue.

i have not had any correspondence or contact.

Mike W's update02 Apr 2024, 09:27

Reviewer Update

It has been three weeks since you promised that someone would contact me to resolve this issue.

i have not had any correspondence or contact.