EM
Emile M
1 reviews | Active since Jun 2012
11 Jan 2024, 07:25
Luno Support Bad Service
Luno Support I have contact there support services they refuse to fix my account so I can access it. Regie gave instructions but they don't work I have told him that no response. Totaly unacceptable.
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Luno's replyOfficial
11 Jan 2024, 13:12Hi Emile,
We're sincerely sorry to hear that you're experiencing trouble with accessing your account.
We're able to see that our support team provided you with further troubleshooting steps that we'd like you to try to regain access to your account. We didn't receive a response from you thereafter. Can you please confirm if you were able to access your account?
If you are still unable to access your account, we kindly request that you respond to the last correspondence received from our support team, and we'll ensure you're assisted accordingly.
We look forward to resolving this matter for you.
^CP
We're sincerely sorry to hear that you're experiencing trouble with accessing your account.
We're able to see that our support team provided you with further troubleshooting steps that we'd like you to try to regain access to your account. We didn't receive a response from you thereafter. Can you please confirm if you were able to access your account?
If you are still unable to access your account, we kindly request that you respond to the last correspondence received from our support team, and we'll ensure you're assisted accordingly.
We look forward to resolving this matter for you.
^CP
Luno's reply11 Jan 2024, 13:12
Official
Hi Emile,
We're sincerely sorry to hear that you're experiencing trouble with accessing your account.
We're able to see that our support team provided you with further troubleshooting steps that we'd like you to try to regain access to your account. We didn't receive a response from you thereafter. Can you please confirm if you were able to access your account?
If you are still unable to access your account, we kindly request that you respond to the last correspondence received from our support team, and we'll ensure you're assisted accordingly.
We look forward to resolving this matter for you.
^CP
We're sincerely sorry to hear that you're experiencing trouble with accessing your account.
We're able to see that our support team provided you with further troubleshooting steps that we'd like you to try to regain access to your account. We didn't receive a response from you thereafter. Can you please confirm if you were able to access your account?
If you are still unable to access your account, we kindly request that you respond to the last correspondence received from our support team, and we'll ensure you're assisted accordingly.
We look forward to resolving this matter for you.
^CP