LUNO Service NOT acceptable!!!!!!!!!!

I have made use of Luno in the past without an issue, however, yesterday I did a transfer to my Luno Wallet, the payment arrived and reflected. Shortly thereafter my LUNO account got disabled. I have logged a request with them to rectify the issue. I have sent them the proof of payment and done everything else requested and they have stopped responding to my call that I have logged. There is no telephone number that one can call.

I am extremely frustrated and i feel this is very unprofessional. If you want to disable an account for a security concern, at least be available to assist the client in the event that you are wrong!!!