MN
Michelle N
1 reviews | Active since Nov 2024
19 Nov 2024, 17:51
Luno service is disgusting.
They service is disgusting. The people are useless cannot even assist you with your own account. I will never use Luno again.
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Replies (1)
Luno's replyOfficial
19 Nov 2024, 19:50Hi Michelle
Thank you for sharing your feedback.
At Luno, the safety and security of our customers is our top priority. After careful review, our specialized team has determined that certain activities on your account were outside of our risk appetite. Despite prior interventions and educational efforts, this decision was made to ensure your safety and protect your financial interests.
We understand this may be frustrating, but our priority is to maintain a secure platform for all users. If you would like further clarification, kindly contact us at https://guide.luno.com/hc/requests/new. ^RD
Thank you for sharing your feedback.
At Luno, the safety and security of our customers is our top priority. After careful review, our specialized team has determined that certain activities on your account were outside of our risk appetite. Despite prior interventions and educational efforts, this decision was made to ensure your safety and protect your financial interests.
We understand this may be frustrating, but our priority is to maintain a secure platform for all users. If you would like further clarification, kindly contact us at https://guide.luno.com/hc/requests/new. ^RD
Luno's reply19 Nov 2024, 19:50
Official
Hi Michelle
Thank you for sharing your feedback.
At Luno, the safety and security of our customers is our top priority. After careful review, our specialized team has determined that certain activities on your account were outside of our risk appetite. Despite prior interventions and educational efforts, this decision was made to ensure your safety and protect your financial interests.
We understand this may be frustrating, but our priority is to maintain a secure platform for all users. If you would like further clarification, kindly contact us at https://guide.luno.com/hc/requests/new. ^RD
Thank you for sharing your feedback.
At Luno, the safety and security of our customers is our top priority. After careful review, our specialized team has determined that certain activities on your account were outside of our risk appetite. Despite prior interventions and educational efforts, this decision was made to ensure your safety and protect your financial interests.
We understand this may be frustrating, but our priority is to maintain a secure platform for all users. If you would like further clarification, kindly contact us at https://guide.luno.com/hc/requests/new. ^RD