SP
Sima P

1 reviews | Active since May 2021

12 May 2021, 15:10

Luno refusing to withdraw my funds

Luno decided to close my account , and I have been sending support messages without a response as I want to withdraw my funds. It’s been over 10 days my account is locked and I cannot withdraw, I’ve been using Luno since 2018 and highly disappointed in how they handled everything regarding my account and I’m still waiting for you guys to give me the money I have in your account.

0
Replies (1)
Luno
Luno's reply19 May 2021, 11:08
Official
Hi Sima, 

Apologies for the delay in responding to your support ticket. 

I can confirm that a member of the Luno team has responded to your support ticket, please check your emails and respond with the required information. 

^LP