PL
Pieter L
1 reviews | Active since Oct 2014
06 Feb 2024, 13:57
Luno providing excellent service to address crediting of account
Good day
Luno responded positively to a review yesterday to express my dissatisfaction with the time it takes to credit my account with a refund from Binance that arrived at Luno on 2 February.
Luno expedited the matter and today I received the crypto, less than 24 hours later.
I hereby wish to express my gratitude to the Luno support team to swiftly address the matter.
Luno is in general an excellent, reliable crypto platform, which I can recommend to other consumers.
Thank you
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Replies (1)
Luno's replyOfficial
06 Feb 2024, 14:20Hi Pieter,
Thanks so much for review.
We're pleased that we were able to resolve this matter for you, and we appreciate your positive and valuable feedback.
Please don't hesitate to reach out to us if you have any other questions or concerns. We'll gladly help you.
Have a great day further!
^CP
Thanks so much for review.
We're pleased that we were able to resolve this matter for you, and we appreciate your positive and valuable feedback.
Please don't hesitate to reach out to us if you have any other questions or concerns. We'll gladly help you.
Have a great day further!
^CP
Luno's reply06 Feb 2024, 14:20
Official
Hi Pieter,
Thanks so much for review.
We're pleased that we were able to resolve this matter for you, and we appreciate your positive and valuable feedback.
Please don't hesitate to reach out to us if you have any other questions or concerns. We'll gladly help you.
Have a great day further!
^CP
Thanks so much for review.
We're pleased that we were able to resolve this matter for you, and we appreciate your positive and valuable feedback.
Please don't hesitate to reach out to us if you have any other questions or concerns. We'll gladly help you.
Have a great day further!
^CP