MS
Marc S
1 reviews | Active since Jul 2023
31 Jul 2023, 16:43
Luno Ponzi scheme for sure
Be very careful. This is a ****!! I withdrew funds which left my Luno wallet but never arrived in my bank account. It’s impossible to get answers or feedback from Luno. Do not put your money there.
Helpful (0)
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Replies (1)
Luno's replyOfficial
01 Aug 2023, 07:45Hi Marc,
Thanks for bringing this to our attention. We really appreciate the information you’ve shared with us about this unpleasant situation.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
In line with our Terms of Use, we don’t allow customers to be involved in pyramid schemes. You can read more about it here.
Lastly, we've reviewed your account and can confirm that the last withdrawal made to your FNB bank account was indeed successful on 2023-04-03, could you please be more specific in terms of which withdrawal was not allocated to your bank account?.
If you have any outstanding withdrawals, please reach out to our support team at: https://www.luno.com/help/en/tickets/new?category_id=30 with your query.
We are eager to assist you with this matter.
^ UG
Thanks for bringing this to our attention. We really appreciate the information you’ve shared with us about this unpleasant situation.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
In line with our Terms of Use, we don’t allow customers to be involved in pyramid schemes. You can read more about it here.
Lastly, we've reviewed your account and can confirm that the last withdrawal made to your FNB bank account was indeed successful on 2023-04-03, could you please be more specific in terms of which withdrawal was not allocated to your bank account?.
If you have any outstanding withdrawals, please reach out to our support team at: https://www.luno.com/help/en/tickets/new?category_id=30 with your query.
We are eager to assist you with this matter.
^ UG
Luno's reply01 Aug 2023, 07:45
Official
Hi Marc,
Thanks for bringing this to our attention. We really appreciate the information you’ve shared with us about this unpleasant situation.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
In line with our Terms of Use, we don’t allow customers to be involved in pyramid schemes. You can read more about it here.
Lastly, we've reviewed your account and can confirm that the last withdrawal made to your FNB bank account was indeed successful on 2023-04-03, could you please be more specific in terms of which withdrawal was not allocated to your bank account?.
If you have any outstanding withdrawals, please reach out to our support team at: https://www.luno.com/help/en/tickets/new?category_id=30 with your query.
We are eager to assist you with this matter.
^ UG
Thanks for bringing this to our attention. We really appreciate the information you’ve shared with us about this unpleasant situation.
It's important to note that Luno isn't affiliated with any third-party organisations, trading, or investment schemes. We also don't have any traders working for us on social media.
In line with our Terms of Use, we don’t allow customers to be involved in pyramid schemes. You can read more about it here.
Lastly, we've reviewed your account and can confirm that the last withdrawal made to your FNB bank account was indeed successful on 2023-04-03, could you please be more specific in terms of which withdrawal was not allocated to your bank account?.
If you have any outstanding withdrawals, please reach out to our support team at: https://www.luno.com/help/en/tickets/new?category_id=30 with your query.
We are eager to assist you with this matter.
^ UG