DD
Dewald D
1 reviews | Active since Feb 2021
17 Feb 2021, 21:34
Luno PLEASE EXPLAIN TO EVERYONE
How do ********s get lunos clients details????Im seeing alot of complaints from your app users.they have cell numbers,email etc.how is this possible?????????????
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Luno's replyOfficial
22 Feb 2021, 06:53Hi Dewald,
At Luno we do our utmost to ensure that every customer's cryptocurrency is kept safe and secure on our platform. Unfortunately, it a customer's information such as their sign-in details are not kept secure (by using Two-Factor Authentication and other security methods) it makes it easy for hackers to access such sensitive information.
There are several ways this can be done, which includes using malware, phishing and weak passwords. You can learn more on how these work here: https://www.luno.com/help/articles/***
Safety is always our top priority and we always encourage our customers to exercise best security practises. If there is anything else you would like to be clarified, you can always reach out to us here: https://www.luno.com/help/tickets/new
^GL
At Luno we do our utmost to ensure that every customer's cryptocurrency is kept safe and secure on our platform. Unfortunately, it a customer's information such as their sign-in details are not kept secure (by using Two-Factor Authentication and other security methods) it makes it easy for hackers to access such sensitive information.
There are several ways this can be done, which includes using malware, phishing and weak passwords. You can learn more on how these work here: https://www.luno.com/help/articles/***
Safety is always our top priority and we always encourage our customers to exercise best security practises. If there is anything else you would like to be clarified, you can always reach out to us here: https://www.luno.com/help/tickets/new
^GL
Luno's reply22 Feb 2021, 06:53
Official
Hi Dewald,
At Luno we do our utmost to ensure that every customer's cryptocurrency is kept safe and secure on our platform. Unfortunately, it a customer's information such as their sign-in details are not kept secure (by using Two-Factor Authentication and other security methods) it makes it easy for hackers to access such sensitive information.
There are several ways this can be done, which includes using malware, phishing and weak passwords. You can learn more on how these work here: https://www.luno.com/help/articles/***
Safety is always our top priority and we always encourage our customers to exercise best security practises. If there is anything else you would like to be clarified, you can always reach out to us here: https://www.luno.com/help/tickets/new
^GL
At Luno we do our utmost to ensure that every customer's cryptocurrency is kept safe and secure on our platform. Unfortunately, it a customer's information such as their sign-in details are not kept secure (by using Two-Factor Authentication and other security methods) it makes it easy for hackers to access such sensitive information.
There are several ways this can be done, which includes using malware, phishing and weak passwords. You can learn more on how these work here: https://www.luno.com/help/articles/***
Safety is always our top priority and we always encourage our customers to exercise best security practises. If there is anything else you would like to be clarified, you can always reach out to us here: https://www.luno.com/help/tickets/new
^GL