JW
Jeffrey W

1 reviews | Active since May 2021

29 May 2021, 13:36

Luno not so Steller.

Although I enjoy using the app and have been doing so for awhile now, the service I receive is poor and response times incredibly long. Good luck on trying to open a business account with Luno and if you are trying to transfer certain assets like BCH out of Luno....well you have my sympathies.

0
Replies (2)
Luno
Luno's reply31 May 2021, 07:07
Official
Hi Jeffrey,
We experienced slight difficulties but were able to get them resolved.
We would appreciate you giving it another go. You can let us know what you think here: https://www.luno.com/help/tickets/new
We love our customers and want to see you enjoy full use of our platform ????

^AB
JW
Jeffrey W's update31 May 2021, 10:15
Reviewer Update
Hi
Thank you for your response. I have however left 4 messages on https://www.luno.com/help/tickets/new with *** and zero response. Can you please assist?