jH
jason H
1 reviews | Active since May 2021
18 May 2021, 09:28
luno no respond on ***** case
hi i have a problem with luno they busy with a investigation where by my money was taken out of my capitec account by some luno accounts they take for ever to reply on the emails is there any other way to contact them to do a follow up
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Replies (5)
Luno's replyOfficial
18 May 2021, 12:45Hi Jason,
Apologies for the frustration this has caused you.
I can confirm that a member of the Luno team has responded to your support ticket on
17/5/2021 At 14:05:06.
Please check your emails and respond with the required information.
^LP
Apologies for the frustration this has caused you.
I can confirm that a member of the Luno team has responded to your support ticket on
17/5/2021 At 14:05:06.
Please check your emails and respond with the required information.
^LP
Luno's reply18 May 2021, 12:45
Official
Hi Jason,
Apologies for the frustration this has caused you.
I can confirm that a member of the Luno team has responded to your support ticket on
17/5/2021 At 14:05:06.
Please check your emails and respond with the required information.
^LP
Apologies for the frustration this has caused you.
I can confirm that a member of the Luno team has responded to your support ticket on
17/5/2021 At 14:05:06.
Please check your emails and respond with the required information.
^LP
jH
jason H's updateReviewer Update
18 May 2021, 15:29my bank did contact you last week from your side my details was asked to return my funds to my account as said by my bank but since then you never rep**** to my bank forensics department following will be from my bank as send on thursday: From: Forensics (Risk Management) [mailto:***]
Sent: Monday, 17 May 2021 07:37
To: Jason Hendricks <***>
Cc: Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day Thank you for the below We haven’t received any feedback RegardsDumisani Nkuna
Forensics Administrator
Forensic Services
T +***1 F +***0 M +***0
GPS 26°12’65.4” S 28°2’30.8” E
60 Main Street, JohannesburgPO Box 12451, Die Boord, Stellenbosch 7613
capitecbank.co.za From: Jason Hendricks <***>
Sent: 17 May 2021 7:06 AM
To: Forensics (Risk Management) <***>
Subject: RE: URGENT=***
Importance: High Morning Did they give any feedback on your follow up mail Regards Jason HendricksDispatch Screenex Manufacturing (Pty) Ltd 4 Chris StreetAlrode, Gauteng 1449PO Box 123771, Alrode, 1451South Africa Phone: +***3Mobile: +***9*** www.screenex.co.za From: Forensics (Risk Management) [mailto:***]
Sent: Thursday, 13 May 2021 18:22
To: Jason Hendricks <***>; Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day We have not received feedback as yet , the last communication was them asking for your details so they can return the fundsI have sent another follow up emailWe will revert back once received feedback Kind Regards Portia Nkosi
Forensic Administrator
Forensic Services
T +***3 F +***0 M +***0
Sent: Monday, 17 May 2021 07:37
To: Jason Hendricks <***>
Cc: Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day Thank you for the below We haven’t received any feedback RegardsDumisani Nkuna
Forensics Administrator
Forensic Services
T +***1 F +***0 M +***0
GPS 26°12’65.4” S 28°2’30.8” E
60 Main Street, JohannesburgPO Box 12451, Die Boord, Stellenbosch 7613
capitecbank.co.za From: Jason Hendricks <***>
Sent: 17 May 2021 7:06 AM
To: Forensics (Risk Management) <***>
Subject: RE: URGENT=***
Importance: High Morning Did they give any feedback on your follow up mail Regards Jason HendricksDispatch Screenex Manufacturing (Pty) Ltd 4 Chris StreetAlrode, Gauteng 1449PO Box 123771, Alrode, 1451South Africa Phone: +***3Mobile: +***9*** www.screenex.co.za From: Forensics (Risk Management) [mailto:***]
Sent: Thursday, 13 May 2021 18:22
To: Jason Hendricks <***>; Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day We have not received feedback as yet , the last communication was them asking for your details so they can return the fundsI have sent another follow up emailWe will revert back once received feedback Kind Regards Portia Nkosi
Forensic Administrator
Forensic Services
T +***3 F +***0 M +***0
jH
jason H's update18 May 2021, 15:29
Reviewer Update
my bank did contact you last week from your side my details was asked to return my funds to my account as said by my bank but since then you never rep**** to my bank forensics department following will be from my bank as send on thursday: From: Forensics (Risk Management) [mailto:***]
Sent: Monday, 17 May 2021 07:37
To: Jason Hendricks <***>
Cc: Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day Thank you for the below We haven’t received any feedback RegardsDumisani Nkuna
Forensics Administrator
Forensic Services
T +***1 F +***0 M +***0
GPS 26°12’65.4” S 28°2’30.8” E
60 Main Street, JohannesburgPO Box 12451, Die Boord, Stellenbosch 7613
capitecbank.co.za From: Jason Hendricks <***>
Sent: 17 May 2021 7:06 AM
To: Forensics (Risk Management) <***>
Subject: RE: URGENT=***
Importance: High Morning Did they give any feedback on your follow up mail Regards Jason HendricksDispatch Screenex Manufacturing (Pty) Ltd 4 Chris StreetAlrode, Gauteng 1449PO Box 123771, Alrode, 1451South Africa Phone: +***3Mobile: +***9*** www.screenex.co.za From: Forensics (Risk Management) [mailto:***]
Sent: Thursday, 13 May 2021 18:22
To: Jason Hendricks <***>; Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day We have not received feedback as yet , the last communication was them asking for your details so they can return the fundsI have sent another follow up emailWe will revert back once received feedback Kind Regards Portia Nkosi
Forensic Administrator
Forensic Services
T +***3 F +***0 M +***0
Sent: Monday, 17 May 2021 07:37
To: Jason Hendricks <***>
Cc: Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day Thank you for the below We haven’t received any feedback RegardsDumisani Nkuna
Forensics Administrator
Forensic Services
T +***1 F +***0 M +***0
GPS 26°12’65.4” S 28°2’30.8” E
60 Main Street, JohannesburgPO Box 12451, Die Boord, Stellenbosch 7613
capitecbank.co.za From: Jason Hendricks <***>
Sent: 17 May 2021 7:06 AM
To: Forensics (Risk Management) <***>
Subject: RE: URGENT=***
Importance: High Morning Did they give any feedback on your follow up mail Regards Jason HendricksDispatch Screenex Manufacturing (Pty) Ltd 4 Chris StreetAlrode, Gauteng 1449PO Box 123771, Alrode, 1451South Africa Phone: +***3Mobile: +***9*** www.screenex.co.za From: Forensics (Risk Management) [mailto:***]
Sent: Thursday, 13 May 2021 18:22
To: Jason Hendricks <***>; Forensics (Risk Management) <***>
Subject: RE: URGENT=*** Good day We have not received feedback as yet , the last communication was them asking for your details so they can return the fundsI have sent another follow up emailWe will revert back once received feedback Kind Regards Portia Nkosi
Forensic Administrator
Forensic Services
T +***3 F +***0 M +***0
jH
jason H's updateReviewer Update
18 May 2021, 15:39id copy case number and affidavit was send to you a week ago as that was what you asked my bank to send you
jH
jason H's update18 May 2021, 15:39
Reviewer Update
id copy case number and affidavit was send to you a week ago as that was what you asked my bank to send you
jH
jason H's updateReviewer Update
19 May 2021, 13:02can you please get back to me on this cause my bank waiting for reply mail from your side luno
jH
jason H's update19 May 2021, 13:02
Reviewer Update
can you please get back to me on this cause my bank waiting for reply mail from your side luno
jH
jason H's updateReviewer Update
19 May 2021, 13:29LUNO HAS A PROBLEM RESPONDING
jH
jason H's update19 May 2021, 13:29
Reviewer Update
LUNO HAS A PROBLEM RESPONDING