BC
Bardnice C

1 reviews | Active since Aug 2023

30 Nov 2023, 15:15

luno keeps on having blockages to pay our money, We has blockchain fees it was paid and they came bac said we need to upgrade our account with R30000 more and only then our funds would be released

I invested and made good profit but i am stuck the account manager i had did my trading all wrong and my funds is stuck in lightpayer bank, plus we pay for things all the time and not getting any help, this is use sums of money that we lost this far.

0
Replies (1)
Luno
Luno's reply30 Nov 2023, 15:38
Official
Hi Bardnice,

We're sincerely sorry to hear about your experience. 

It sounds like you’ve sent funds from your Luno account to a third-party organization, trading, or investment scheme. Luno is not affiliated with any such organization or scheme and we'd never encourage you to send funds out of your Luno wallet.
 
If you're concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account to https://t.co/dvxz6VSgjU Please provide as much information as possible to give us a better understanding of what happened.

Our support team will ensure you're further informed.

^CP