Luno is unresponsive and totally MIA!!!!!!!!!!!

How are supposed to trade on Luno if u can't get in? Is Luno going to make good on my loss if I can't get in to get out? It is when things heat up that the system needs to keep its cool. Luno gets frozen!!!!!!!!!!!!!!!!!!!!!!!! Luno's systems suck!! Their silence is deafening. Luno might cost u ur life!