JS
John S
1 reviews | Active since Mar 2021
08 Mar 2021, 16:04
Luno is a ****
I invested with luno since December last year. They told me that my profits were good and needed an upgrade which needs money, I deposited money and try to withdraw my profit which I couldn't get right until they told me they needed money for robotics which I paid. Now I can't get my profits because they need money to register my bank account. I'm still fighting with the lady called Mercy Malepe who can't explain why should I pay for registering my bank with them
Helpful (0)
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Replies (1)
Luno's replyOfficial
09 Mar 2021, 06:53Hi John,
You did the right thing by reaching out because this definitely sounds like a ****.
We do not recommend taking advice from third parties, especially representatives who promise unrealistic returns.
Luno does not operate in this manner and will never ask you to pay before withdrawing any of your funds. Our customers can add their bank accounts as beneficiaries for free on their own.
Here is more information on how to add your bank account: https://www.luno.com/help/en/articles/***
We are sorry to hear of this experience however, we recommend that our customers do research before depositing funds.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We're happy to help with any support or platform-based questions. Perhaps the following resources might help to get you going ????
https://www.luno.com/learn https://www.luno.com/help
^TP
You did the right thing by reaching out because this definitely sounds like a ****.
We do not recommend taking advice from third parties, especially representatives who promise unrealistic returns.
Luno does not operate in this manner and will never ask you to pay before withdrawing any of your funds. Our customers can add their bank accounts as beneficiaries for free on their own.
Here is more information on how to add your bank account: https://www.luno.com/help/en/articles/***
We are sorry to hear of this experience however, we recommend that our customers do research before depositing funds.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We're happy to help with any support or platform-based questions. Perhaps the following resources might help to get you going ????
https://www.luno.com/learn https://www.luno.com/help
^TP
Luno's reply09 Mar 2021, 06:53
Official
Hi John,
You did the right thing by reaching out because this definitely sounds like a ****.
We do not recommend taking advice from third parties, especially representatives who promise unrealistic returns.
Luno does not operate in this manner and will never ask you to pay before withdrawing any of your funds. Our customers can add their bank accounts as beneficiaries for free on their own.
Here is more information on how to add your bank account: https://www.luno.com/help/en/articles/***
We are sorry to hear of this experience however, we recommend that our customers do research before depositing funds.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We're happy to help with any support or platform-based questions. Perhaps the following resources might help to get you going ????
https://www.luno.com/learn https://www.luno.com/help
^TP
You did the right thing by reaching out because this definitely sounds like a ****.
We do not recommend taking advice from third parties, especially representatives who promise unrealistic returns.
Luno does not operate in this manner and will never ask you to pay before withdrawing any of your funds. Our customers can add their bank accounts as beneficiaries for free on their own.
Here is more information on how to add your bank account: https://www.luno.com/help/en/articles/***
We are sorry to hear of this experience however, we recommend that our customers do research before depositing funds.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We're happy to help with any support or platform-based questions. Perhaps the following resources might help to get you going ????
https://www.luno.com/learn https://www.luno.com/help
^TP