Luno is a ****

Item: Luno
Rating: 1
Author: Cosmo W

They shut my account down unilaterally and have not refunded me. Cannot get my money from them - are they closing down? They do not answer requests for help.

Helpful (0)

Replies (3)

Luno's replyOfficial

29 Oct 2024, 12:33

Hi Cosmo,

We're very sorry to note your review.

Having taken a look into this for you I see that your query is being handled by a specialized team of ours.

Rest assured that they will be in contact with you soon regarding your query. ^LF

Luno's reply29 Oct 2024, 12:33

Official

Cosmo W's updateReviewer Update

29 Oct 2024, 13:07

I received an email from Luno saying they initiated the reversal process.
Holding Thumbs

Cosmo W's update29 Oct 2024, 13:07

Reviewer Update

I received an email from Luno saying they initiated the reversal process.
Holding Thumbs

Luno's replyOfficial

29 Oct 2024, 16:24

Hi Cosmo,

Thank you for the update.

Please let us know if there's anything else we can assist you with.

Kind regards

^RB

Luno's reply29 Oct 2024, 16:24

Official

Hi Cosmo,

Thank you for the update.

Please let us know if there's anything else we can assist you with.

Kind regards

^RB