JP
Jaco P
1 reviews | Active since Mar 2025
06 Mar 2025, 19:56
Luno *****ing my Money
My Account has been blocked , Luno tells me I have to update my account , but every time I try to do it , the screen goes Blue and tells me Mission Interrupted ! This has be going on for 2 months now , over 120 emails and still no fix ! Only getting to speak to a Bot ! Why cant luno fix this ? I have lost much money ! And nobody is getting hold responsible for it !!!!!
Helpful (0)
Replies (4)0
Replies (4)JP
Jaco P's updateReviewer Update
06 Mar 2025, 20:07Can anyone please help me ! Luno keeps telling me I need to update my account but it will not let me ! It keeps telling me “ Mission interrupted” i can not buy or sell my Crypto ! I have lost so much money ! I have send over 120 emails but no help !
Is there anyone out there that can help me recover my funds from Luno ???
Groot asb
Is there anyone out there that can help me recover my funds from Luno ???
Groot asb
JP
Jaco P's update06 Mar 2025, 20:07
Reviewer Update
Can anyone please help me ! Luno keeps telling me I need to update my account but it will not let me ! It keeps telling me “ Mission interrupted” i can not buy or sell my Crypto ! I have lost so much money ! I have send over 120 emails but no help !
Is there anyone out there that can help me recover my funds from Luno ???
Groot asb
Is there anyone out there that can help me recover my funds from Luno ???
Groot asb
JP
Jaco P's updateReviewer Update
07 Mar 2025, 16:51This is the same answer I have been getting for months now ……???????
JP
Jaco P's update07 Mar 2025, 16:51
Reviewer Update
This is the same answer I have been getting for months now ……???????
JP
Jaco P's updateReviewer Update
07 Mar 2025, 16:53Now my account have been totally blocked because i cant update my profile because luno will not let me ! *** ……… how do you want me to do stuff if the app will not let me do it ??????
JP
Jaco P's update07 Mar 2025, 16:53
Reviewer Update
Now my account have been totally blocked because i cant update my profile because luno will not let me ! *** ……… how do you want me to do stuff if the app will not let me do it ??????
Luno's replyOfficial
07 Mar 2025, 19:48Hi Jaco,
Thanks for your response.
We apologize for the delay in resolving your query and appreciate your continued patience throughout this process.
Your query has been escalated to the engineering team who is looking into it.
Rest assured that as soon as we receive feedback, we will let you know in response via email
Your patience and understanding are highly valued. ^LF
Thanks for your response.
We apologize for the delay in resolving your query and appreciate your continued patience throughout this process.
Your query has been escalated to the engineering team who is looking into it.
Rest assured that as soon as we receive feedback, we will let you know in response via email
Your patience and understanding are highly valued. ^LF
Luno's reply07 Mar 2025, 19:48
Official
Hi Jaco,
Thanks for your response.
We apologize for the delay in resolving your query and appreciate your continued patience throughout this process.
Your query has been escalated to the engineering team who is looking into it.
Rest assured that as soon as we receive feedback, we will let you know in response via email
Your patience and understanding are highly valued. ^LF
Thanks for your response.
We apologize for the delay in resolving your query and appreciate your continued patience throughout this process.
Your query has been escalated to the engineering team who is looking into it.
Rest assured that as soon as we receive feedback, we will let you know in response via email
Your patience and understanding are highly valued. ^LF