1 reviews | Active since Nov 2022
Luno = Exchange = Bank = They control your money.
Hey there!
Read the following very carefully... It could save you a LOT of money.
If you are looking to invest in the Crypto space, buy a hardware wallet (just Google 'Ledger wallet') and keep your private key/s (your way of accessing your Crypto) offline and in your hands.
LUNO is just another exchange (like a bank) who can decide to close your account if they wish, without even giving you a reason.
They closed my wife's account for NO REASON WHATSOEVER. We bought BTC and ETH on the Luno app, and then put both into savings accounts. Then, after about a year, they send her an email stating that they have decided to close her account. When we enquired why, they (very vaguely) responded by saying that she has violated their terms and conditions, but they refuse to actually tell her what she did. She did nothing.
We were forced by Luno to sell our Crypto (making a massive loss) in order to be able to not lose everything.
These companies (exchanges) are exactly what the true BTC believers are trying to escape from.
DO NOT TRUST ANYONE ELSE WITH YOUR CRYPTO.
These people are soulless *******.
We thank you for taking the time to rate our platform.
Because of the sensitive nature of this query and review, we are unable to comment or provide any account and customer related support on this platform.
We will forward your feedback to the relevant department and we do apologize for any inconvenience caused to you and your wife.
^SB
We thank you for taking the time to rate our platform.
Because of the sensitive nature of this query and review, we are unable to comment or provide any account and customer related support on this platform.
We will forward your feedback to the relevant department and we do apologize for any inconvenience caused to you and your wife.
^SB
