JN
James N

1 reviews | Active since Sept 2020

29 Mar 2022, 15:22

Luno crypto process delays

Their security protocols may be good but their deliberate delay in executing them, and moving the goal post, is a sign of them not being trust worthy.

0
Replies (3)
Luno
Luno's reply29 Mar 2022, 18:41
Official
Hi James,

We deeply regret the experience that you may have had with us and it may seem as though we take longer than we should on security protocols, we do this with the intent of ensuring the safety and security of your funds and personal information.

We would be happy to explain anything that you may find a hindrance: https://www.luno.com/help/en/tickets/new?category_id=30

^MM 

Best regards,

JN
James N's update31 Mar 2022, 07:27
Reviewer Update
Thank You I send the info ref number ***.
Please note I am not convinced I think Luno is a ****.
JN
James N's update31 Mar 2022, 12:52
Reviewer Update
I want to warn people in the African region these people are unreliable
The proof lies in their lack of response
Useless to say the least