ST
Sims T
1 reviews | Active since Mar 2021
30 Mar 2021, 13:48
Luno bad customer service and not responding to queries
I have invested funds and the support team does not come back to me. Please advise what is going on. have been sending emails and there is no other form of communication to Luno. Need to get feedback on BTC bought and put in a savings wallet. No feedback has been given, have gotten a notification that they will get back and treated within 24 - 72 hours but yet still waiting for it to happen.
Helpful (0)
Replies (2)0
Replies (2)
Luno's replyOfficial
01 Apr 2021, 09:32Hi Daryl,
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR
Luno's reply01 Apr 2021, 09:32
Official
Hi Daryl,
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR
Luno's replyOfficial
01 Apr 2021, 09:33Hi Daryl,
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR
Luno's reply01 Apr 2021, 09:33
Official
Hi Daryl,
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR
Thanks for reaching out to us.
I can confirm that our support team has responded to your email on 18/3/2021 At 19:04:34 and await your response so that we can get this resolved. If there is anything else we can do to help, please let us know.
^SR