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nomsatsha N

1 reviews | Active since Jun 2017

11 Jul 2017, 19:25

LUNO AND PARTNERS REQUIRE NO PERMISSION TO DEBIT YOUR ACCOUNT

<p>In the month of May my mother received an sms from the bank showing that Phob's debit order with Ref no: VN- ********** 9-3 was unsuccessfull, I asked her about this PHOB and she was clueless about what I was talking about she went to the bank to ask them cancel the debit order, the lady at the bank told her they cant cancel they can only reverse. The thing is that there was no money in her account and the bank charges her R115 for each bounced debit order.</p> <p>Last month again the debit orders came pouring</p> <p>LUNO VN- ********** 9-4 ( R55.00)</p> <p>KIN TEL VN- ********** 9-2 (R49.00)</p> <p>SOMU-VN ********** 9-1 (R49.00)</p> <p>PHOB VN- ********** 9-3 (R70.00)</p> <p>ALL OF THEM SAY SERVICE AGREEMENT BEFORE THE REF NO. With whom did they make the agreement with? So for the month of June my mother owed the bank R115.00 x4 not forgetting the R115 for May. All in all its R575.00 in bank charges for something she did not commit or agree to.</p> <p>I want them to pay these charges.</p> <p> </p> <p>I want all these companies to stop/cancel these debit orders and pay these charges because they have no agreement with her. This means consumers personal details are at risk if companies can just take their details and create debit orders without their concern. She cant be broke at month end because of big companies taking advantage of consumers. </p>

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