Luno account unblocking / security

After reading online accounts about Luno blocking accounts and stressing about not have access. I have had phone call and my account unblocked within 24hrs. Fast for a crypto exchange. After initially being indignant I'm now grateful, thanks guys.

Useful tip: If you have a problem beyond general questions or how to use the platform go straight to email, the chat seems to have limited access to be able to help you.