SV
Sakkie V
1 reviews | Active since Feb 2018
13 Jan 2022, 17:32
Luno account
They locked my account for no reason. Since the 4th January 2022 I cannot send crypto currency. But accepted my money. They ask for numerous identification proofs. I sent it all to them. But until now my account ID not been activated. If have some SA rands on my account I cannot do anything with it.
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Luno's replyOfficial
14 Jan 2022, 17:27Hi Sakkie,
We do sincerely apologize for the delay in unlocking your account.
I can confirm that your query is currently with the relevant team who will further assist you.
Due to the safety and security of your account, we are not at liberty to make any further comments regarding your account on this platform.
Thanks for your patience and understanding.
We do sincerely apologize for the delay in unlocking your account.
I can confirm that your query is currently with the relevant team who will further assist you.
Due to the safety and security of your account, we are not at liberty to make any further comments regarding your account on this platform.
Thanks for your patience and understanding.
Luno's reply14 Jan 2022, 17:27
Official
Hi Sakkie,
We do sincerely apologize for the delay in unlocking your account.
I can confirm that your query is currently with the relevant team who will further assist you.
Due to the safety and security of your account, we are not at liberty to make any further comments regarding your account on this platform.
Thanks for your patience and understanding.
We do sincerely apologize for the delay in unlocking your account.
I can confirm that your query is currently with the relevant team who will further assist you.
Due to the safety and security of your account, we are not at liberty to make any further comments regarding your account on this platform.
Thanks for your patience and understanding.