EN
Estelle N
1 reviews | Active since Feb 2021
17 Feb 2021, 13:51
Luno account
I need your help urgently. It is the second time my luno account had money in and when i log in its emty. I send several request to Luno. Noboday comes back to me. No number to call. Help please!!!!!
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Replies (1)
Luno's replyOfficial
22 Feb 2021, 06:36Hi Estelle,
Having had a look at the reference number you provided, we can see that an email response was sent to you regarding this matter on 4 January 2021.
You might've missed it as it could've been moved to your spam folder, so please double-check there. If you would like further clarity on the matter, please reach out to us here: https://www.luno.com/help/tickets/new
^GL
Having had a look at the reference number you provided, we can see that an email response was sent to you regarding this matter on 4 January 2021.
You might've missed it as it could've been moved to your spam folder, so please double-check there. If you would like further clarity on the matter, please reach out to us here: https://www.luno.com/help/tickets/new
^GL
Best regards,
Luno's reply22 Feb 2021, 06:36
Official
Hi Estelle,
Having had a look at the reference number you provided, we can see that an email response was sent to you regarding this matter on 4 January 2021.
You might've missed it as it could've been moved to your spam folder, so please double-check there. If you would like further clarity on the matter, please reach out to us here: https://www.luno.com/help/tickets/new
^GL
Having had a look at the reference number you provided, we can see that an email response was sent to you regarding this matter on 4 January 2021.
You might've missed it as it could've been moved to your spam folder, so please double-check there. If you would like further clarity on the matter, please reach out to us here: https://www.luno.com/help/tickets/new
^GL
Best regards,