LUNO

I registered with Luno , deposited a sum of money on the 29th April 2020 which did not reflect for a week or more . I sent 3 enquiries asking what had happenned , only to be told on the 6th of May that my funds had been found , but not allocated to my account as I had made an " error " with my BX deposit reference details ! THE ERROR WAS THAT I HAD TYPED AND O INSTEAD OF AN 0 !!!! Interesting , because when looking at the reference number I had been told to use , the 0 could quite easily be mistaken for an O . I pointed this out and suggested that numerals or letters used in the BX reference should not be easily misconstrue as such ....... they apologised . On Sunday the 10th May , before being advised that Luno were launching Litecoin , I started receiving copious mails from Luno asking for me to approve the " send" option on my account , to which I rep**** as many times ..... NO , NO ,NO !!!! DECLINE SEND !!! On Monday 11th May I purchased Litecoin and such was confirmed . Yesterday the 12th of May , I received another request to approve the send option , to which I again said NO to !! Within minutes , I received notification that my trusted device , a Galaxy S9 , HAD BEEN DEACTIVATED AS A TRUSTED DEVICE !!! Soon after that , I received notification of a ********** transfer from my account , and up until now , have received no response whatsoever from Luno support !!!