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Carolina T

1 reviews | Active since May 2015

23 Sept 2023, 16:53

luno

The most ****ming business I ever know about They must go to jail for ****ming people

0
Replies (3)
Luno
Luno's reply23 Sept 2023, 18:14
Official
Hi Carolina,

We really appreciate the information you’ve shared with us about this unpleasant situation.

It's important to keep in mind that Luno does not work with any other trading or investment schemes. We don't offer investment or financial advice, and we don't have any traders working for us on social media (such as Whatsapp, Facebook, Telegram or Instagram, etc.).

We'll not manage your account for you or advertise guaranteed profits.

Luno is not affiliated with any such organisation or scheme, and we'd never encourage you to send funds out of your Luno wallet.

We don't want anything like this to happen to you again in the future, so if you'd like more information about what ****s in the cryptocurrency space usually look like, please visit our Help Centre here.

Please contact us at https://t.co/dvxz6VSgjU as we'd like to discuss this further with you. ^MF
CT
Carolina T's update23 Sept 2023, 19:00
Reviewer Update
I got a sms from the Bank that Luno paid my investment over, now they ask me to pay more before I can get my money, so please investigate this matter urgently
Luno
Luno's reply25 Sept 2023, 14:40
Official
Hi Carolina,

Thanks for following up on this matter.

We would also like to help you continue exploring the evolving world of crypto safely. I've put together a few of our Help Centre articles on account security and cryptocurrency ****s below:

Here are a few important points to remember:

  • Luno is not affiliated with any third-party organizations, trading, and/or investment schemes. Additionally, we do not offer any trading or financial advice.
  • There are no guaranteed returns from investing in cryptocurrency.
  • Once you send cryptocurrency out of your Luno wallet, the transaction is permanent and irreversible.
  • Exchanges do not set the prices of cryptocurrency. The price of cryptocurrency is unpredictable and constantly changing.

If you'd like to learn more about cryptocurrency and how it works, we've covered the basics in our Learning Portal. And though we don't provide investment advice, you might find some useful information in these blog posts:

**** Test:

If you're not quite certain if the person you're working with is legit, kindly refer to this quick **** test:

  • Someone contacted me on social media and is offering me big returns in a short time frame by trading forex,  binary options, or currencies.
  • My trader/broker is asking me to pay for a “cost of transfer”, taxes, or any other fee in order to access my “profits”.
  • I’m encouraged to recruit mo e people into an investment program, as I’ll earn an income from their investment. This is a pyramid scheme, which requires you to find new participants in order to generate investment returns.
  • I met the love of my life online, and they’ve asked me to send them money or cryptocurrency.
  • A famous person is giving away cryptocurrencies if I send them a small amount first.

If any of this sounds fami****, you are possibly being ****med. Your money is at risk and we recommend you do not continue sending money.

We look forward to hearing from you and resolving the matter as soon as possible.

^ UG