JJ
Johan J
1 reviews | Active since Feb 2021
24 Feb 2021, 22:35
Low System Integrity
Exchange platform completely down, and I am now officially losing money with open limit orders I can't close.
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Replies (1)
Luno's replyOfficial
01 Mar 2021, 13:51Hi Johan,
We are sorry to hear so.
We would like to take a closer look into the issue, however, we will need some more information from you.
Could you confirm which device you are using and send us screenshots of the issue if possible?
Please forward some screenshots directly here:https://www.luno.com/help/tickets/new
^SR
We are sorry to hear so.
We would like to take a closer look into the issue, however, we will need some more information from you.
Could you confirm which device you are using and send us screenshots of the issue if possible?
Please forward some screenshots directly here:https://www.luno.com/help/tickets/new
^SR
Best regards,
Luno's reply01 Mar 2021, 13:51
Official
Hi Johan,
We are sorry to hear so.
We would like to take a closer look into the issue, however, we will need some more information from you.
Could you confirm which device you are using and send us screenshots of the issue if possible?
Please forward some screenshots directly here:https://www.luno.com/help/tickets/new
^SR
We are sorry to hear so.
We would like to take a closer look into the issue, however, we will need some more information from you.
Could you confirm which device you are using and send us screenshots of the issue if possible?
Please forward some screenshots directly here:https://www.luno.com/help/tickets/new
^SR
Best regards,