DD
Dustin D
1 reviews | Active since May 2021
11 May 2021, 20:03
Locked out and money take
Terrible, Waited for me to deposit a large sum then locked features pending verification. I took pictures of my ID and a selfie as requested and they locked the account fully claiming they don't pass digital verification They have now sized my funds and logging tickets get automated messages with long lead times for any reply.
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Luno's replyOfficial
18 May 2021, 18:07Hi Dustin,
Apologies for the delay in responding to your issue.
I can confirm that you were able to contact our support team by creating a ticket on our website. If you require any further assistance in regard to your Luno account, please respond directly to the email sent from us on 16/5/2021 At 09:56:0.
^LP
Apologies for the delay in responding to your issue.
I can confirm that you were able to contact our support team by creating a ticket on our website. If you require any further assistance in regard to your Luno account, please respond directly to the email sent from us on 16/5/2021 At 09:56:0.
^LP
Luno's reply18 May 2021, 18:07
Official
Hi Dustin,
Apologies for the delay in responding to your issue.
I can confirm that you were able to contact our support team by creating a ticket on our website. If you require any further assistance in regard to your Luno account, please respond directly to the email sent from us on 16/5/2021 At 09:56:0.
^LP
Apologies for the delay in responding to your issue.
I can confirm that you were able to contact our support team by creating a ticket on our website. If you require any further assistance in regard to your Luno account, please respond directly to the email sent from us on 16/5/2021 At 09:56:0.
^LP