SM
Sine M
1 reviews | Active since Jun 2024
21 Jun 2024, 05:32
Locked account
I got an email that my account have been locked for precaution reasons, I was asked to submitted some documents which I do but until this moment no reply or solution to unlock my account. Please I need help.
Helpful (0)
Replies (4)0
Replies (4)
Luno's replyOfficial
26 Jun 2024, 21:44Hi Sine,
Thank you for providing this information, we will be reaching out to you once we have reviewed the information received. ^EM
Thank you for providing this information, we will be reaching out to you once we have reviewed the information received. ^EM
Luno's reply26 Jun 2024, 21:44
Official
Hi Sine,
Thank you for providing this information, we will be reaching out to you once we have reviewed the information received. ^EM
Thank you for providing this information, we will be reaching out to you once we have reviewed the information received. ^EM
SM
Sine M's updateReviewer Update
27 Jun 2024, 18:37My account is closed and I’ve been given deadline to withdraw my funds . But my withdrawal option is locked. How can this happen ? With a deadline knowing very well you take time to answer. I’ve been chasing you guys for the longest time .
Why a deadline if you not answering.
Unlock my withdrawal option.
Why a deadline if you not answering.
Unlock my withdrawal option.
SM
Sine M's update27 Jun 2024, 18:37
Reviewer Update
My account is closed and I’ve been given deadline to withdraw my funds . But my withdrawal option is locked. How can this happen ? With a deadline knowing very well you take time to answer. I’ve been chasing you guys for the longest time .
Why a deadline if you not answering.
Unlock my withdrawal option.
Why a deadline if you not answering.
Unlock my withdrawal option.
Luno's replyOfficial
28 Jun 2024, 06:26Hi Sine,
We're sorry to hear that you're experiencing trouble making a withdrawal.
We can assure you that the specialized team will respond accordingly and assist you in this regard.
Thanks for your understanding.
^CP
We're sorry to hear that you're experiencing trouble making a withdrawal.
We can assure you that the specialized team will respond accordingly and assist you in this regard.
Thanks for your understanding.
^CP
Luno's reply28 Jun 2024, 06:26
Official
Hi Sine,
We're sorry to hear that you're experiencing trouble making a withdrawal.
We can assure you that the specialized team will respond accordingly and assist you in this regard.
Thanks for your understanding.
^CP
We're sorry to hear that you're experiencing trouble making a withdrawal.
We can assure you that the specialized team will respond accordingly and assist you in this regard.
Thanks for your understanding.
^CP
SM
Sine M's updateReviewer Update
29 Jun 2024, 07:51Hello
I still haven’t gotten any communication as yet and days are close to deadline. What is this ?
I still haven’t gotten any communication as yet and days are close to deadline. What is this ?
SM
Sine M's update29 Jun 2024, 07:51
Reviewer Update
Hello
I still haven’t gotten any communication as yet and days are close to deadline. What is this ?
I still haven’t gotten any communication as yet and days are close to deadline. What is this ?