M
Monde
1 reviews | Active since Feb 2022
05 Feb 2022, 01:05
I've installed my Lu...
I've installed my Luno App last year but i got ****med with it by **** person was calling him/herself a Luno agent
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
05 Feb 2022, 13:37Hi Monde,
We're sincerely sorry to hear about your experience.
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. What you have shared above makes it sound as though you are being contacted by a representative of a ****, or by someone promising unrealistic returns.
Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We also recommend getting in touch with our support team in order for them to help investigate further and secure your account:
https://www.luno.com/help/en/tickets/new?category_id=30
^SB
We're sincerely sorry to hear about your experience.
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. What you have shared above makes it sound as though you are being contacted by a representative of a ****, or by someone promising unrealistic returns.
Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We also recommend getting in touch with our support team in order for them to help investigate further and secure your account:
https://www.luno.com/help/en/tickets/new?category_id=30
^SB
Best regards,
Luno's reply05 Feb 2022, 13:37
Official
Hi Monde,
We're sincerely sorry to hear about your experience.
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. What you have shared above makes it sound as though you are being contacted by a representative of a ****, or by someone promising unrealistic returns.
Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We also recommend getting in touch with our support team in order for them to help investigate further and secure your account:
https://www.luno.com/help/en/tickets/new?category_id=30
^SB
We're sincerely sorry to hear about your experience.
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. What you have shared above makes it sound as though you are being contacted by a representative of a ****, or by someone promising unrealistic returns.
Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We also recommend getting in touch with our support team in order for them to help investigate further and secure your account:
https://www.luno.com/help/en/tickets/new?category_id=30
^SB
Best regards,