It's very convinient and accessible

Item: Luno
Rating: 4
Author: Hlengiwe

It's very convinient and accessible. The challenge is the delay when receiving code to log in. It takes a little longer to receive code from my email but it's worth waiting for security Also the challenge with delayed deposits from luno to my personal account with other bank accounts other than standard bank. With standard bank it's superb

Helpful (0)

Replies (1)

Luno's replyOfficial

25 Feb 2022, 13:38

Hi Hlengiwe,

Thank you for your feedback.

Kindly note that there would be a slight delay with deposits or withdrawals for bank's other than Standard Bank due to interbank clearance times and unfortunately there’s little we can do to make bank transfer times any faster.

We apologize for any inconvenience this may cause, and you're welcome to report any issues or concerns you have using the link below:
https://www.luno.com/help/en/tickets/new?category_id=30
We'll be happy to assist.

^CP

Luno's reply25 Feb 2022, 13:38

Official