SN
Sipho N

1 reviews | Active since Jan 2021

13 Jan 2021, 14:22

Is Luno a **** or what??? Such Despicable Service

Been a over week I still can’t get through to Luno to add my banking details so I can make a withdrawal! Does Luno support even exists? Or it’s just a **** to take peoples money? There’s no number to call or anything? Is this a **** or what???

0
Replies (2)
Luno
Luno's reply14 Jan 2021, 07:02
Official
Hi Sipho,

Our support team is currently receiving an extremely high volume of contacts which has resulted in a longer than usual response time.

Here is some information on how to link your bank account to your Luno profile: https://www.luno.com/help/en/articles/***

We hope this helps.

^TP
SN
Sipho N's update14 Jan 2021, 11:02
Reviewer Update
I did go to the help button but whatever it suggest I do it doesn’t work. It takes me back to the same place. Whenever I put in my banking details, the screen says beneficiary can not be verified I need to contact support... and I need to make a withdrawal urgently