Incopmetent Staff and broken systems

One of the worst and most pathetic experiences ive had with this company. the continously block my account from making deposits. after i amke 3 deposits i am then blocked for upto 3 day from making deposits. when i queried it on multiple ocaasions the staff always fail to prvide and valid reason always citing that the payment provider implements some security feature and disables/rejects the deposit. i have worked in the banks and crypto exchanges, no payment provider has the authorityto reject or block any transaction unless instructed to by the bank or the bank itself rejects the rransaction. never in my life have i heard of a financial insitution blocking deposits as a safety feature. this is absurd and no business operates this way , so which leads more to believe that the entire support department is *********** becuase they fail to use their comon sense . i mean who really blcoks deposits . İncompetence and a shiity system in such a volatile industry where timing is of utmost importance fails to deliver key services at critical moments. Staff are not at all knowledgeale about IT systems and with every query they always just regurgitate the same suppot links and reasons with no iniative to further investigate and find the root cause of the issue and fix it. one cannot conduct business in such a manner and its indicative of mediocracy. i am currentl searching alternatives wth more professional approach to its customers and their finances .