*********** LUNO SUPPORT !!!!

i had my luno account locked 2 weeks ago - i have logged onto every possible site to get the attention of luno support to assist .

they have not yet unlocked my account and i have bills to pay with the money that is in the account .

i had a reference number - ***

the issue was resolved but my account remains locked .

I WAS ASKED TO SEND A PICTURE OF ID DOCUMENT AND A NOTE , WHICH I DID .

I STILL HAVE NO FEEDBACK !!! THIS IS QUITE FRUSTRATING .

Luno has proven to be very *********** .

how can you have a wallet locked for 2 weeks and Support be unresponsive .

my bills are in arrears due to my luno wallet being locked.

their customer support seems to be non functional .

i wont knw who else to contact now for further assistance .

luno support is totally ridiculous / i would not recommemd anyone use this wallet