RN
Ronald N

1 reviews | Active since Mar 2022

30 Mar 2022, 12:00

I want to understand...

I want to understand how to check the statement and how to withdraw the money

0
Replies (1)
Luno
Luno's reply30 Mar 2022, 12:30
Official
Hi Ronald,

Thanks for your query!

Firstly, Our withdrawal process is fairly simple and easy, I have outlined 7 simple steps for a successful withdrawal below

  1. Open the Luno app and sign-in
  2. Tap Wallets from the Menu
  3. Tap Withdraw on your local currency wallet
  4. If you have not yet provided your bank account details, you will be prompted to link your bank account
  5. Enter the amount you’d like to withdraw 
  6. Select your bank account. You can add an optional note here for your records
  7. Enter your Luno app PIN and you’re all done!! 🚀

Secondly, kindly contact our support team at https://www.luno.com/help/en/tickets/new?category_id=30 with a request to review a statement. Once we receive your email we will gladly send your transaction statement to you!

We look forward to hearing from you 🧑🚀

^ UG