AK
Attie K
1 reviews | Active since Jan 2022
19 Jan 2022, 15:52
I think luno can do ...
I think luno can do better with ****s and recover ****** money by using the email adress used to send the money to
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
19 Jan 2022, 17:09Hi Attie,
We are deeply sorry if you may have experienced loss due to a **** and we do wish that there is more we could do.
As Luno, we are an entity that provides you with the platform and the exchange to interact with crypto, we do not have the jurisdiction to uncover the personal information of individuals who choose to house ****s. We do wish we could do more especially in the sphere of recovering funds of a victim.
If you would like to know more about how to identify these ****s in the future you can click here: https://discover.luno.com/?s=****s.
If there is anything else you would like to know or require assistance with, please feel free to reach out to us here: https://www.luno.com/help/tickets/new.
Thank you for your understanding and have a wonderful day.
^MM
We are deeply sorry if you may have experienced loss due to a **** and we do wish that there is more we could do.
As Luno, we are an entity that provides you with the platform and the exchange to interact with crypto, we do not have the jurisdiction to uncover the personal information of individuals who choose to house ****s. We do wish we could do more especially in the sphere of recovering funds of a victim.
If you would like to know more about how to identify these ****s in the future you can click here: https://discover.luno.com/?s=****s.
If there is anything else you would like to know or require assistance with, please feel free to reach out to us here: https://www.luno.com/help/tickets/new.
Thank you for your understanding and have a wonderful day.
^MM
Luno's reply19 Jan 2022, 17:09
Official
Hi Attie,
We are deeply sorry if you may have experienced loss due to a **** and we do wish that there is more we could do.
As Luno, we are an entity that provides you with the platform and the exchange to interact with crypto, we do not have the jurisdiction to uncover the personal information of individuals who choose to house ****s. We do wish we could do more especially in the sphere of recovering funds of a victim.
If you would like to know more about how to identify these ****s in the future you can click here: https://discover.luno.com/?s=****s.
If there is anything else you would like to know or require assistance with, please feel free to reach out to us here: https://www.luno.com/help/tickets/new.
Thank you for your understanding and have a wonderful day.
^MM
We are deeply sorry if you may have experienced loss due to a **** and we do wish that there is more we could do.
As Luno, we are an entity that provides you with the platform and the exchange to interact with crypto, we do not have the jurisdiction to uncover the personal information of individuals who choose to house ****s. We do wish we could do more especially in the sphere of recovering funds of a victim.
If you would like to know more about how to identify these ****s in the future you can click here: https://discover.luno.com/?s=****s.
If there is anything else you would like to know or require assistance with, please feel free to reach out to us here: https://www.luno.com/help/tickets/new.
Thank you for your understanding and have a wonderful day.
^MM