I really need help I...

Hi Thapelo, thanks for taking the time to review us. Luno provides customers with a safe and secure platform where they can buy, sell, trade, and store cryptocurrency.
We know that things can seem a bit confusing at first, so we’ve created a few resources to get you started:

• Our Help Centre has a host of articles that can answer any questions you have about using Luno.
• Our Learning Portal provides education about various cryptocurrency topics.

If you'd like to learn more about how we keep your cryptocurrency safe, we've written a blog post to explain this. Our Help Centre also includes a section dedicated to your account security, which you’ll find here.

Please don't ever hesitate to contact us at https://guide.luno.com/hc/requests/new should you require any assistance and our support team will be happy to assist! We hope we can get more stars. ^MF