M
Masande

1 reviews | Active since Feb 2022

22 Feb 2022, 13:57

I haven't recieve my...

I haven't recieve my profit

0
Replies (2)
Luno
Luno's reply22 Feb 2022, 14:00
Official
Hi Masande,

We're sorry to hear about your experience. 

It's important to note that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme. Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
If you’ve sent funds from your Luno account to a third-party organisation, trading, or investment scheme, and you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. 
Please share all the details of your experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40 

Once we receive your query, a member of our support team will be in touch with you.

^CP
Luno
Luno's reply22 Feb 2022, 14:01
Official
Hi Masande,
You did the right thing by reaching out because this definitely sounds like a **** 🧐
We do not recommend taking advice from third parties, especially representatives who promise unrealistic returns/profits. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes: https://www.luno.com/help/articles/***
^ UG