I haven't got my pro...

Hi Wenzile,

Since you have already signed up for an account and if you're are perhaps unable to sign in to your account, you're welcome to reach out to our support team. Please ensure that you send a message from the same email address that you used to sign up for your Luno account, this way it would be easier to assist you and also much more convenient for you.

You can get in touch with us here: https://www.luno.com/help/tickets/new

We look forward to hearing from you.

^MM