I have settled every...

Hi Tania,

We are sorry to hear about your experience. It sounds like this may have been a ********** operation not related to Luno. We do not recommend taking advice from third parties, especially representatives who promise unrealistic returns. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes: 
https://www.luno.com/help/articles/***
^SR